The Property Project Perth
Effective Date: 01/07/2025
1. Introduction
The Property Project (“we”, “our”, “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By visiting our website, engaging our services, or providing us with your personal information, you consent to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal details: Name, phone number, email address, postal address.
- Property details: Information about your property, tenancy, or requirements.
- Financial details: Limited information where necessary for rental applications or transactions.
- Website usage data: IP address, browser type, cookies, and analytics for improving user experience.
3. How We Collect Information
We collect information when you:
- Submit an enquiry through our website or contact form.
- Apply for a rental property or engage in a sales or management service.
- Subscribe to our newsletters or marketing updates.
- Interact with us via email, phone, or social media.
- Use our website (through cookies and analytics tools).
4. How We Use Your Information
We use your information to:
- Provide property management, leasing, and sales services.
- Communicate with you about enquiries, applications, or property updates.
- Verify your identity and assess rental applications.
- Improve our website, services, and customer experience.
- Send you marketing communications (you may opt out at any time).
- Comply with legal and regulatory obligations.
5. Disclosure of Information
We may disclose your personal information to:
- Landlords, tenants, buyers, and service providers (where relevant to a transaction).
- Third-party contractors such as maintenance providers, marketing platforms, or IT services.
- Government bodies or regulators if required by law.
We will never sell your personal information to third parties.
6. Storage and Security
We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification, or disclosure. This includes secure systems, restricted access, and confidentiality agreements with third-party providers.
7. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to monitor traffic, improve usability, and personalise your experience. You can disable cookies in your browser settings, but this may affect website functionality.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Please contact us using the details below.
9. Marketing and Opt-Out
We may send you property updates, newsletters, or promotional material. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
10. Overseas Disclosure
We may store or process some information with trusted third-party providers located outside Australia (e.g., cloud storage providers). We take reasonable steps to ensure these providers comply with privacy protections.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on our website, and your continued use of our services will signify your acceptance of any changes.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
The Property Project Perth
📍 Office: 34/285 Vincent Street, Leederville
📞 Phone: 0433 924 318
📧 Email: support@thepropertyproject.com.au